Privacy Policy

Last updated: 7 August 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, business details, and documents uploaded for service requests. We also automatically collect usage data such as IP address, browser type, pages visited, and device information.

2. How We Use Your Information

Your information is used to provide and improve our services, connect you with verified service providers, process payments, send notifications about your projects, and respond to your support requests. We may also use aggregated, anonymized data for analytics and platform improvements.

3. Sharing of Information

We share your information only with verified partner firms necessary to fulfill your service requests, payment processors to complete transactions, and legal authorities when required by law. We never sell your personal data to third parties.

4. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits to protect your personal information from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to access, correct, or delete your personal data, and to withdraw consent for processing at any time. You can manage your account settings or contact our support team to exercise these rights.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our platform. You can control cookie settings through your browser, though some features may not function properly without them.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at support@commonlink.in. We will respond to your inquiry within 48 hours.