How Can We Help You?
Browse common questions or get in touch with our support team — we respond within 24 hours.
Getting Started
How do I create an account?
Sign in to your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How do I place a service request?
Sign in to your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How does document upload work?
Sign in to your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How are payments handled?
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Orders & Projects
How do I track my project?
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How do I request changes to my order?
Sign in to your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How long does a service take?
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What happens if my service is delayed?
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Accounts & Security
How do I reset my password?
Sign in to your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How is my data protected?
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How do I update my business details?
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How do I delete my account?
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Payments & Refunds
Which payment methods are supported?
Sign in to your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
When is my payment released to the partner?
Sign in to your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How do refunds work?
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How do I raise a payment dispute?
Sign in to your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
Frequently Asked Questions
What is CommonLink?
CommonLink is an AI-powered Business Services Operating System that connects entrepreneurs, startups, and SMEs with verified professional service providers for registration, GST, tax, compliance, and accounting.
Are the service providers verified?
Yes. Every partner firm undergoes a thorough verification process including document verification, background checks, and performance reviews before being listed on the platform.
What services are available?
We cover business registration, GST & tax, intellectual property, compliance, accounting, business changes, closure, and government registrations.
How does payment work?
You pay securely through the platform. Funds are held in escrow and released to the partner firm as milestones are completed. You get a receipt for every transaction.
Can I get a refund?
Refund eligibility depends on the service agreement with the partner firm. If a service hasn't started, you're typically eligible for a full refund. Raise a request from your dashboard and our team will help.