How Can We Help You?
Browse common questions or get in touch with our support team — we respond within 24 hours.
Getting Started
How do I create an account?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How do I place a service request?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How does document upload work?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How are payments handled?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
Orders & Projects
How do I track my project?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How do I request changes to my order?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How long does a service take?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
What happens if my service is delayed?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
Accounts & Security
How do I reset my password?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How is my data protected?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How do I update my business details?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How do I delete my account?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
Payments & Refunds
Which payment methods are supported?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
When is my payment released to the partner?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How do refunds work?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
How do I raise a payment dispute?
Open your dashboard for detailed instructions, or contact our support team and we'll guide you step by step.
Frequently Asked Questions
What is CommonLink?
CommonLink is a business services marketplace that connects entrepreneurs, startups, and SMEs with verified professional service providers for registration, GST, tax, compliance, and accounting.
Are the service providers verified?
Yes. Every partner firm undergoes a thorough verification process including document verification, background checks, and performance reviews before being listed on the platform.
What services are available?
We cover business registration, GST & tax, intellectual property, compliance, accounting, business changes, closure, and government registrations.
How does payment work?
You pay securely through the platform. Funds are held in escrow and released to the partner firm as milestones are completed. You get a receipt for every transaction.
Can I get a refund?
Refund eligibility depends on the service agreement with the partner firm. If a service hasn't started, you're typically eligible for a full refund. Raise a request from your dashboard and our team will help.